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LA SIESTA RESORT
LA SIESTA RESORT

LA SIESTA RESORT

CANCELLATION POLICY

Cancellation/Amendment Policy: This policy defines how to handle cancellations:

– If cancellation/amendment is made 120 hours prior to your arrival date, no fee will be charged.
– If cancellation/amendment is made within 120 hours, including reservations made within 120 hours of your arrival, 1st night’s room rate and tax will be charged
– In case of no-show, 100% room rate and tax will be charged.
– Early Bird/Long Stay/Last Min/Package Rates are Non – changeable & Non – refundable
* The refund process will take approximately 7 to 20 working days depending on the intermediary bank. Please notify us at sales@essencehotels.com  when you receive the refunded amount.

1 Comments
    • Karina Wallace
      Jul 19, 2017 at 4:49 PM / Reply

      Hello,

      Unfortunately I need to cancel an upcoming reservation under the name Karina Wallace for August 6th-11th.

      I was hoping that I would be able to obtain a refund on this reservation as my travel insurance will not cover it.

      I found out I am pregnant and my doctor has just deemed me high risk and unable to travel. please understand that I am deeply upset by not being able to stay at your beautiful resort and hope to book a stay sometime next year with our child with us.

      Regards,

      Karina Wallace

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